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Terms and Conditions

General Terms

Before you access the crafted.ie website or place an order with crafted.ie you should read these terms and conditions carefully as they contain important information.

By accessing the crafted.ie website you agree to the following terms and conditions.  If you do not agree to be bound by these terms and conditions you may not use or access this website.

The Crafted.ie website is provided solely for your personal use. Crafted.ie has taken every care to ensure that all photographic representations, descriptions and specifications for each product are accurate. While every reproduction of color is presented to be a close representation, slight variation in actual colors may occur.  We are therefore unable to guarantee that the product images you see are a complete accurate representation of the actual product.

By submitting an order through this website to crafted.ie, you warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full.

Guarantee

At crafted.ie we want you to enjoy your product and if for any reason you don’t Crafted in Ireland provide a 100% no quibble return policy on all products that it supplies. You may return your item(s) to us within 28 days of purchase for a credit or a replacement product. Crafted in Ireland can provide these reimbursements once your item(s) are returned in the same condition as received, i.e. unmade and undamaged in any way. Due to the limited nature of our products a replacement product may not be available, if this is the case a voucher for the exact purchase price will be given to you or an alternative product of the same value can be issued.

Our customer service department will answer any and all enquiries you may have. We will endeavour to handle your enquiry promptly & courteously to resolve any issue you may have. Please contact us on info@crafted.ie